At Racket-Sport.com we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address and delivery address. This allows us to process and fulfil your orders and to notify you of the status of your order. All credit or debit card transactions are processed through a trusted credit card company called Protx , who collect the credit or debit card number and the card’s expiry date. Protx will confirm via e-mail whether the order has been successful.
We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.
When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
We will notifiy you of upcoming special offers based on your previous purchases. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
If you would rather not receive this information, you may opt out by e-mailing remove@racket-sport.com , with ’remove&rsquo and your name stated in the subject line.

Will Racket-Sport.com disclose the information it collects to outside parties?

Racket-Sport.com does not sell, trade or rent your personal information to others.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Racket-Sport.com possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

Your consent

By using our Web site, you consent to the collection and use of this information by Racket-Sport.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell us what you think

Racket-Sport.com welcomes your questions and comments about privacy. Please send e-mails to feedback@racket-sport.com.